I-Cle Cle d'Or I-Concierge yase-USA e-Langham Chicago
Ubomi beChicagoan Philippe Gills bekhubeka ngokukhawuleza kwi-industry hospitality emuva ngo-1998 xa wayekhangela umsebenzi ojoliswe kumculo kwiNdlu yeBlues Chicago . Ngaloo ndawo wafumana umsebenzi kwiNdlu ye-Blues Hotel (ngoku i-Hotel Chicago Downtown) njenge-bellman, emva koko yafudukela kwisebe le-concierge ngonyaka.
Iigill zisitshela ukuba akazange abuke emva, aqhubekele kwi- Palmer House Hilton iminyaka emininzi, emva koko waya eLangham Chicago , apho angakwazi khona ngoku kwiphepha le-concierge desk.
Enye yezinto ezigqwesileyo zomsebenzi wakhe, uthi, wayekwamukelwa kwi-Les Clefs d'Or yase-USA ehloniphekileyo, iqumrhu elilodwa kuphela lamazwe e-concierge.
Ngokutsho kweGill, kukho amalungu angaphantsi kwama-700 e-Les Clefs d'Or USA abamele ama-300,000 amagumbi kumazwe angaphantsi kwama-50 e-Chicago. Uyavuma: "Inkqubo iyomeleleyo, kwaye ndikhumbula ngokukhala ngokukhawuleza xa ndifumene ileta yam yamkelekileyo. Kuyinto imbeko ukumela ukuzibophelela kwam kwindlela kwaye ndigqoke izihluthulelo zam ezinqamlekileyo."
Ngo-2014, iigill zachithwa ngabaontanga kwi-Hall Concierge Hall of Fame. Kungenye enye imbeko ehlala entliziyweni, nangona kunjalo, uyancoma ukuba akayi kukuvumela ukuba ahambe entloko yakhe.
"Nantsi into, iindwendwe azikhathaleli ngama-accolades yakho, ngoko ke, ulungile nje ngokuba unako ukuncedisa imihla ngemihla," ushilo. "Kugcina uthobekile, ugxilile kwaye unethemba ngenxa yosuku ngalunye ozalelwe ngalo mzuzwana omtsha, ngoko ulungiselela ngokufanelekileyo, uhlale unomdla kwaye uhlala uzibonisa ukuba uphumelele."
Nazi ezinye zezona zinto zithethwa ngobulumko bendlela onokuyenza ngayo i-Chicago yakho.
Iindwendwe zeehotele zingayenza njani ukuphuma kwazo ekusebenzisaneni kwabo kunye nomnini-concierge?
Qonda ukuba kulungile ukuba wazi kwaye ungayazi into oyifunayo, kwaye ukuba sonke sinakho ngexesha ojongayo.
SIFUNA ukuba umzuzu wakho ube ngowona nto ingcono ngokusekelwe kwinto enokuvuyisa. Ngaphezu koko, sinakho ubuchule obuqeqeshiwe kunye nekhono lokukunceda ukufezekisa oko, nokuba kungaphambili okanye kwi-fly. Unxibelelwano luyinto entle, nayo; liyinxalenye ebalulekileyo yempumelelo xa usebenzisana nayo nayiphi na i-concierge. Ewe, siqeqeshwe ukuphulaphula, sicele imibuzo enentsingiselo xa kufuneka. Ukucaca ukuba uyakwazi ukwabelana nombono wakho kusenza sikwazi ukujolisa oko kusebenza bhetele kwiimeko.
Ziziphi ezinye zezinto ezikhethiweyo zenkcubeko ngaphandle kweedolophu?
Ndiyayithanda iMusic Museum yaseMelika-yaseMelika kunye ne-Oriental Institute yeYunivesithi yaseChicago kunye noFrederick C. Robie House eHyde Park. Bonke banikela ngemibono ecebileyo ebomini, ukuzinikela, ukusinda, kunye nembali eyenziwa ngenkathi iphila kunye nembali idlulayo. Kwakhona, ukuba unyuke kwikota elide, iFarnsworth House iyamangalisa. Yinto yokwakha yobugcisa.
Ziziphi ezinye zeendawo ozithandayo zokutya kwi-budget yezinto eziphathekayo? Ngoba?
Xa ndicinga ngokutya ngesabelomali esisisityebi, ingcinga yam yokuqala ngokuqhelekileyo kukutya kwindawo engayiyo kwi-radar yam yemihla ngemihla okanye esebenzisa isitayela sokutya esingabonakaliyo kwimeko eqhelekileyo.
Ngokomzekelo, iikhosi ezili-12 okanye amava amathathu okanye ezine kwiiyure zokutya kunye newayini okanye ubhiya. Ndiyakhumbula okokuqala ndadla e-Charlie Trotter emva komhla, kwakuyintloko, ngoko kukutya kudlulelwe yinkonzo; ngokumangalisayo, kunye no- Everest , iSpiaggia kunye neTru, ngokulandelanayo. Ijoni elithathu lokugqibela ukuya kulolu suku, kunjalo, kodwa ubuninzi bezinto zokutya ezithengiswayo ziye zanda kunye neendawo eziphezulu eziphezulu ezingasayi kufuna i-vesti yengubo yamadoda-eyayisisigxina seendawo zokugqibela eziphezulu. Ndiyamthanda ukuba abaninzi abaphepheli bethu namhlanje bakhonza ngokukhawuleza kwimisebenzi yabo phantsi kwezo zokutyela kunye nokuvelisa ukutya ngokucokisekileyo namhlanje. Abanye bathi uCrustis Duffy noBrace; I-Alinea ngokucacileyo ngeGrant Achatz, kunye noJake Bickelhaupt kwi-Grams engama-42, ebonisa ukuba kwenzekani xa uhlalisa indawo yokutya kuMarta weVineyard -style minimalism.
Ndivuyiswa kakhulu ngeevenkile zokuLungisa, kunye nabapheki abajikelezayo beza nemibono yabo kwaye bayabelana nabo ngama-diners.
Ziziphi iindawo zakho zokuthambisa ezithandwayo kunye nee-salons ozicebisayo kwiindwendwe?
Iibonon: I-Fuga Centro izisa isitayela saseNtaliyane kunye nobuchule obuphezulu kwiLoop kwaye ihlala ngaphesheya kweMillennium Park ngombono ongaphantsi; U-Anthony Cristiano, ohlala eTrint Tower, wenza umsebenzi oqaqambileyo. Bobabini baneetalente eziphezulu basebenza izihlalo, kwaye kuxhomekeke kwiimeko, baye beza kubaxhasi bam kwindawo. Ulwalamano oluhle. Amabhantshi: Andikwazi ukufumana okwaneleyo ii-Optimo IiHats ezinabakwaGraham Thompson, umenzi weentsimbi. Ukutyelela ivenkile yakhe kwiSakhiwo saseMonadnock esiyingqamleko kufana nokungena kwixesha elidlulileyo, ngokulula okubhaliweyo, kunye neklasi elimangalisayo ngokuklama ngezandla kunye nezinto ezifanelekileyo ezikhoyo. Unokwenza ngokuqhelekileyo ukwakha inkqubo yonke ekuthandeni okanye ukuya kwendabuko. Konke kufikelela kuwe. Emva kokuthenga isitya sam sokuqala apho, andizange ndiwuthabathe inyanga. Ndiyathanda kwakhona uhlobo oluthile lukaRobin Richman eBucktown / Wicker Park. Kukho iintlobo ezithandekayo kunye nombala omninzi othulisiweyo, iipatheni, izakhiwo zokulungiswa kwempahla kunye nezambatho eziphezulu zobugcisa, kunye neensimbi ezinkulu.
Ziziphi ezinye zezicelo zakho ezidumileyo kwiindwendwe?
Sifumana izicelo ezininzi ezisekelwe kumaxesha. Ngokomzekelo, sele sithengela imibuzo yeBulls kunye netikiti ze-baseball playoffs, zikholelwe okanye cha. Phakathi kwexesha lethu eliqhelekileyo elinyaka-nye lijongene neendawo zokutyela, yintoni eshushu kwaye entsha kunye ne- Broadway theatre . IsiXeko sesibini sihlala sisicelo esikhulu, iindwendwe zeso sixeko kunye nezakhiwo ezisemhlabeni, kunye nomculo ophilayo , i-jazz kunye ne-Chicago blues. Yimangalisa, ukuba uyicinga ngoku, kuba yindlela yokubhiyozela yonke into eyenza iChicago ibe yindawo ehamba kuyo yonke indawo. Thina sinalo lonke apha.