Uhambo lwenkwenkwe yakho lulibazisekile okanye lukhanseliwe. Ngoku kuthweni? Ngaba unelungelo lokubuyiselwa imali okanye i-voucher malunga nokuhamba kwendiza ezayo? Igumbi lehotele ebusuku? Ingaba i-airline ifuneka ukuba ikunike izihlalo kwi-flight elandelayo ekhoyo?
Ukuhlaselwa kweMalungelo okuPhumela
Iifayili ze-Airlines aziqinisekisi ukuba iishedyuli zeziza; Kunoko, balondoloze ilungelo lokutshintsha amaxesha okuhamba. Iinqwelo-moya ziyakunqanda iindiza ngezizathu ezininzi, kwaye umvuzo onelungelo lokuxhomekeka kuzo kuxhomekeke kwisizathu sokukhansela.
Ngokuqhelekileyo, iinqwelo-moya aziyi kuhlawulela ukuba i-flight ibalekile okanye ikhanseliswe ngenxa yezizathu ezingaphaya kolawulo lwazo, njengesiganeko esikhulu sezulu okanye isiteyimu somanyano womoya . Ngakolunye uhlangothi, kunokuhlawulelwa ukuba ukulibaziseka okanye ukukhansela kungenxa yesizathu esenokuthi sinokukhuselwa yi-airline, njengezixhobo zokugcina okanye abasebenzi abanganeleyo.
Ukufumana izimpendulo ezichanekileyo kunokuba nzima. Enye ingxaki kukuba yonke i-airline isekela imigaqo-nkqubo yayo, ngoko akukho mpendulo. Ngokuqhelekileyo, akulula ukuthola izibophelelo zenkonzo yabathengi kunye neenkontileka zokuthutha kwiiwebhsayithi zewebhu . Kwaye ekugqibeleni, abasebenzi beenqwelo-moya abahlali besazi iinkcukacha zeenkampani zabo.
Ngombulelo, kunokuba kulula kakhulu ukufumana izimpendulo ezichanekileyo ngenxa yesiKhokelo se-Airfarewatchdog kumaLungelo aPhuthi aMoya, okucacisa ngokucacileyo imigaqo-nkqubo yemisebenzi yabathengi kwizithuthi zasekhaya ngesiNgesi.
Enye into enomdla kakhulu ithatha: Iinqwelo ezininzi ziza kuzama ukunxibelelana nabagibeli xa inqwelo-moya ichithwa ngokusebenzisa ulwazi lokunxibelelana olunikezwe ngexesha lokubhuka lenziwe. Kodwa ngokuqhelekileyo i-airline ayiyi kukwazisa abagibeli kuzo zonke iindlela ezikhoyo; kunokuba kukho ezinye iindlela, kodwa kufuneka ukwazi into oyifunayo.
Khangela nje ukuba kwenzekani ukuba i-flight yakho ibambezelekile kwi-Delta Airlines:
Xa kwenzeka ukukhanselwa kwendiza, ukuphazamiseka, ukulibaziseka kweminye imizuzu engama-90, okanye ukulibaziseka okuya kubangela ukuba umgibeli alahleke uqhagamshelwano, i-Delta iya kuthi (kwisicelo somgibeli) ikhansele ithikithi eseleyo kwaye ubuyisele inxalenye yekitikiti engasetshenziswanga kunye iifayili ezingasetyenzisiweyo kwiindlela zokuqala zokuhlawula.
Ukuba umgibeli akaceli ukubuyiselwa kwembuyekezo kunye nokukhanselwa kwetikiti, i-Delta izothumela umgibeli ukuya kwindawo ekuya kuyo kwiDelta elandelayo yendiza apho izihlalo zifumaneka kwiklasi yenkonzo ekuqaleni. Ngengqiqo yecala Delta kwaye ukuba iyamkeleka kumgibeli, iDelta inokulungiselela ukuba umgibeli ahambe kwelinye icala okanye ngezothutho zomhlaba. Ukuba kuvumelekile kumgibeli, i-delta iya kunika ukuthutha kwiklasi encinane yenkonzo, apho umgibeli unelungelo lokubuyiselwa imali. Ukuba indawo kwi-flight elandelayo ekhoyo ifumaneka kuphela kwizinga eliphezulu leenkonzo kunokuba kuthengwe, i-Delta izothumela umgibeli kwi-flight, nangona i-Delta igcina ilungelo lokuphucula abanye abagibeli kwi-flight ngokubhekiselele kumgaqo-nkqubo wokuphucula umgangatho wokuqala ukwenza indawo iklasi yenkonzo eyithengiweyo ekuqaleni.
Iphulo: Unako ukufikelela kwisikhokelo kwi-intanethi, kodwa yinto engcono ngakumbi ukuyilanda kwi-smartphone yakho okanye ukuprinta ikhophi elukhuni phambi kokuba uhambe. Ngaloo ndlela, uya kukwazi ukuyifumana lula kwaye uzixhobe ngeenyaniso ukuba kufuneka uxoxisane nabasebenzi be-airline.
Khangela i-airfares ukuya kwindawo eya kuyo