Ehlelwe nguBenet Wilson
Oku kwenzeka kakhulu: inqwelomoya yakho ikhanseliwe kwaye uxhonywe kwisikhumulo sezindiza, uzibuza ukuba ungenza ntoni. Ukuba ukukhanselwa kwakho kubangelwa yinqwelo-moya, unokufumana uncedo kwiRule 240.
Nguwuphi uMthetho wama-240? Ngokwenene into ehamba phambili kuMthetho wokuThuthukiswa koMbane we-Airline ka-1978, xa i-Federal Aviation Administration (FAA) ifuna iithwala zokubambezeleka okanye ukuhanjiswa kweenqwelo-moya kwakufuneka zithumele abahambi kwelinye igosa elithile ukuba i-sibini ingayifumana kwindawo yayo yokugqibela ngokukhawuleza kunokuqala lomoya.
Kodwa ayifuni izinto ezifana nesimo sezulu, ukuxabela okanye oko i-FAA ibibiza ngokuba "izenzo zikaThixo."
Kodwa ngelixa i-FAA yoMthetho wama-240 ingasadingeki, ezininzi iinkampani zee-airways zitshintshele kulokho zibiza isivumelwano. Le khontrakthi ichaza ukuba ngabaphi abathwali abaza kuyenza okanye abayi kuyenza xa ubalekile. Ngezantsi ziinkcukacha kunye neziqhagamshelwano kwiikontraki zokuthutha kwiinqwelo eziphezulu ezintlanu zase-US zokuhamba ngeenqwelo.
Inkontileka ye- American Airlines yokuthutha: Iimvumelwano zokubambisa ukuba zifike kwindawo oya kuyo ngexesha elifanelekileyo, kodwa lixwayisa ukuba iithayimthebhile zalo aziqinisekanga kwaye inelungelo lokufaka ezinye izithuthi okanye iinqwelo-moya kwaye, ukuba kuyimfuneko, inokutshintsha okanye ukuyeka ukuyeka indawo kuboniswe kwikitikiti. Iishedyuli ziya kutshintshwa ngaphandle kwesaziso.
Inkontileka ye- Delta Air Lines yokuthutha: i-Delta ithembisa ukusebenzisa iinjongo zayo ezilungileyo zokuphatha umgibeli kunye nomthwalo wabo "ngokuthumela ngokufanelekileyo." Amaxesha aboniswe kumathebhile okanye kwenye indawo aqinisekisiwe kwaye ayifake inxalenye yale nkontileka. I-Delta inakho ngaphandle kwesaziso esinye isithuthi okanye iinqwelo-moya, kwaye isenokutshintsha okanye ukuyeka ukuyeka indawo eboniswe kwitikiti xa kunesidingo. Iishedyuli ziya kutshintshwa ngaphandle kwesaziso, kwaye i-airline iyaphawula ukuba ayikho uxanduva okanye inesibophelelo sokwenza uxhumano, okanye ukuhluleka ukuqhuba nayiphi na indiza ngokwemiselo, okanye ukutshintsha ishedyuli okanye nayiphi na indiza.
Inkontileka ye- United Airlines ye-carriage: i-United ibonisa ukuba amaxesha aboniswe kwiikiti, iithayimthebhile, iishedyuli ezipapashiweyo aziqinisekanga. Iphawula ilungelo lokufaka ezinye izithuthi okanye iinqwelo-moya, ukubambezeleka okanye ukukhansela iindiza, kwaye utshintshe okanye ukuyeka ukuyeka indawo okanye udibaniso oluboniswe kwiitikiti zokuhamba. I-airline ithi ithetha ngokukhawuleza ukuba abagibeli bafumane ulwazi olungcono olufumanekayo malunga nokulibaziseka, ukukhanselwa, ukungahambisani nokungahambisani, kodwa i-UA ayinakuhlawulwa nayiphi na impazamo okanye ezinye iimpazamo okanye ukushiyeka malunga nokunikezela ngolwazi.
Inkontileka ye- Southwest Airlines yokuthutha : Ukuba i-flight yakho ikhutshiwe, uMzantsi-ntshona unikezela okukhethwa kukho ezimbini: zifike kwi-flight elandelayo kunye neendawo ezikhoyo okanye ubuyisele inxalenye engasetshenzisiweyo yokuhamba. Amanqaku athatha ukuba iishedyuli zendiza ziya kutshintshwa ngaphandle kwesaziso, kwaye amaxesha aboniswe kwiishedyuli, amathikithi kunye nokuthengiswa aziqinisekanga.
Inkontileka ye- JetBlue yokuhamba : abahamba ngeenqwelo-moya ezikhutshwe kwi-carrier banokukhetha ezimbini; fumana imali epheleleyo okanye, xa ichithwe kwiiyure ezine zokuhamba ngokucwangcisiweyo kwaye ukukhanselwa yiyiphutha le-airline, abahambi baya kunika abathengi iitaliti ezingama-50 kwi-airline. Kuya kuphinda kubonelele abagibeli kwi-flight JetBlue elandelayo ekhoyo, kodwa ayibuyiseli abantu kwezinye iifayili.
Nangona ii-airways zifuneka ukuba zibe nekhontrakthi yokuhamba kweso sithuthi, ngamanye amaxesha kungabikho. Ndicebisa abahambi ukuba bakhuphe ikhophi yesivumelwano se-PDF kwi-smartphone okanye ithebhulethi yakho-okanye mhlawumbi uye esikolweni esidala kwaye uyiprinte ngaphandle - nje xa ufumana ukubuza imibuzo ngamalungelo akho. Kuya kuba lula ukwenza ityala lakho kwi-airline ukuba unolwazi olukhoyo.