Ukuba yi-arhente yokuhamba ngokuzimeleyo inokuyenza inzuzo xa wenza umsebenzi wesikolo sakho sasekhaya. Ngokutsho kwe-ASTA (i-American Society of Agents Travel), kunye ne-NACTA
Iziphumo eziphambili ezivela kwi-ASTA ne-NACTA Study
- Amashumi asixhenxe anesithandathu kwipesenti zabafundi abathathi-nxaxheba banomkhuhlane we-cruise kwaye bafumana umyinge we-14% wekhomishini.
- Uninzi lweegosa ezingama-33 iiyure nganye emsebenzini kunye neyesithathu kuthiwa ngumthombo wazo wokuqala.
- I-91% yabameli bahlula iikomishoni kunye negosa elijongene nazo.
- I-67% yabameli abazimeleyo abasebenzisi i-GDS okanye i- Global Distribution system.
- AmaCaribbean kunye neMexico beyona ndawo yokuthengisa ngokuthe ngqo.
- Uninzi lwama-asethi asekhaya aphakathi kweminyaka eyi-10 ne-19 yamava ohambo.
Uphononongo lubalaselisa ukuba iifom zeendlela zokuhamba ezizimeleyo eziyimpumelelo azidingi amava athile. Nangona kunjalo, amava amaninzi athile, abathengi abathembekileyo bathembela kwi-arhente yeengcebiso zokuhamba.
Ukuphuhlisa iindawo ezizodwa zokuhamba, ezifana nokuthengiswa kweenqanawa, nokuba yinto ebaluleke kakhulu ekuphuhliseni ishishini lokuhamba. Igosa eliyimpumelelo lifuna ukuphuhlisa ulwazi kunye namava malunga nento ethile yokuhamba. Oku mhlawumbi enye yezinto eziphambili ze-arhente ephumelelayo. Ukuba ucinga ukuba yi-agent ozimeleyo, cingisisa malunga niche ekhangayo kuwe.
Ezinye izinto ezibalulekileyo ekujongeni kwi-Arhente yeSigqeba
- Ingaba inkampani inikezela ngenkxaso yeejenti, kubandakanya ukubalwa kwezimali, ubugcisa, ukuthengiswa kunye nokulandelwa kwekhomishini?
- Khangela ama-commissions aphezulu. Ii-arhente zokuhamba eziphambili zifumana amashishini avela kubathengisi ngokusekelwe kwinani lentengiso yonyaka kunye nezinye izinto ezixoxwa ngazo.
- Umlinganiselo wee-arhente / i-host host agency. I-arhente ze-host zidibanisa iikomishoni kunye nee-agent, kodwa ezinye zihlawulisa iintlawulo zenyanga okanye ezinye iindleko ze-agent
- Khangela ukubona ukuba ziphi iinkqubo zoqeqesho ezibonelelwa ngumbutho wenkampani.
- Ziziphi iinkqubo zokubhuka zeGDS eyenza i-ejensi yokusingatha? Ingaba yinkqubo i-ejenti sele isazi kakuhle okanye ukuqeqeshwa kwe-GDS kunikwe?
- Ngaba amathuba okuthengisa anikezelwa?
- Khangela ukuba yeyiphi i- consortia i-agrari inxulumene nayo. Ii-arhente ezininzi ziye zakhetha abathengisi abaneemishini eziphakamileyo ezithethathethwano ezinegama elingaphezulu elingaphezulu.
- Ingaba igosa liyi-ASTA, CLIA, IATA (uMbutho woThutho lwaMazwe ngamazwe) okanye i-NACTA?
- Ingaba igosa linikezela ngothunywa kwii-client?
- Ngubani ogcina umkhondo weentengiso kunye nee-commissions? Ingaba igosa linika i-ejenti ingxelo yokuthengisa?
- Ixesha elingaphathi i-arhente yokubamba ihlawulwe njani?
- Yiyiphi uhlobo lokugcina i-invoicing kunye nokugcinwa kwerekhodi yinto efunekayo ukuba iyenze?
- Ingaba igosa lifuneka ukuhlawula iimpazamo kunye ne-inshorensi yokungabikho okanye ukukhonkxa?
- Yiyiphi iofisi yeofisi efunekayo yi-host host?
Inzuzo kunye neenzuzo zokuba yintengiso yokuzimela:
- Fumana izaphulelo zokuhamba zokuhlala kweehotele, ukuqashisa imoto, ukuhamba ngeenqanawa, kunye neendwendwe.
- Yiba ngumphathi wakho kwaye usebenze kwishedyuli yakho. Nangona oku kuzwakala kuphupha kakhulu, abathengi abaninzi bacinga ukuba ukuba i-agent isebenza ukusuka ekhaya, eyenza ukuba ifumaneke nayiphi na imini nangaliphi iyure. Iiyure kufuneka zifakwe kwaye zilandelwe kangangoko kunokwenzeka ngaphandle kokuba iiyure zomsebenzi ezingapheliyo zinikezelwa njengenzuzo eyongezelelweyo i-arhente enikezela abathengi babo.
- Funda kabanzi malunga nehlabathi kunye neenkcubeko.
- Amagosa asekelwe kwikhaya ayedla ngokufanelekileyo kwiindleko zokuhamba kunye neerhafu zedola.
- Ukukwazi ukwenza umsebenzi ozuzayo ukwenza umsebenzi owufumanayo.
- Ikhono lokunxibelelana nabanye kubasebenzi bokuhamba.
Ekubeni abantu abafuni amava e-travel agency ukuba abe yi-arhente yokuhamba ezizimeleyo, kukho amakhulu eenkampani ezinikezela ukuba zenze i-arhente zama-startners. Ngaphambi kokuba ungene ngemvume kunye nekampani ebonisa i-website ekhangayo okanye ezama ukuthengisa ipakethi ukuba ibe yintengiso ye-travel, cela imibuzo eninzi kwaye ubone ngokubhaliweyo zeziphi iingeniso eziza kufumaneka njenge-arhente, kwaye yiyiphi indleko i-arhente eya kuba nexanduva . Hlola kunye ne-arhente yeendawo zokutyelela iindawo ezikude ukuze ubone okufunekayo ukuqala njenge-arhente yokuhamba emele.