I-Concierge yaseNtaliyane yenye yeendlela ezihamba phambili zezohambo kunye nabacwangcisi beehambo. I-specizlies kwizinto eziqhelekileyo ezenziwa kwiItali, umnqweno womnini-Joyce Falcone
I-Falcone iseshishini iminyaka engaphezu kwemashumi amabini, ukufumana ukugqalwa kwamashishini ekugqibeleni endleleni. Phakathi kwama-accolades akhe ahloniphekileyo: iminyaka emininzi njenge-Conde Nast Traveler e-Italy INgcali kunye ne-Travel + Leisure A-List ejenti.
About.com uthetha nge Falcone malunga nemvelaphi yakhe, ukukhuthazwa kunye nombono we-Concierge yaseNtaliyane.
Umbuzo: Inzala yaseItali yavela njani?
A: Ndihlala ndibathanda kakhulu isiTaliyane. Kwafakwa kum ubawo ngubaba. Bonke boogogo boogogo babengamaTaliyane abafudukayo beza e-States kuma-1900. Ndakhula ndiva i-Italiyali edibeneyo ethetha kuyo. Oko kwaphefumlela ukwazi kum. Ndaya esikolweni eSiena, okwandisa umdla wam. Kwakuyiminyaka engumnqweno ongezantsi.
Umbuzo: Wenze nini ixesha lokungena kwishishini lokuhamba?
A: Ekuqaleni kwee-1990, ndandidla ngokuhamba nge-fluke. Ndandisebenza emsebenzini andingathandi. Ndafika kwongezwa isikhokelo sokutyelela i-Country Walkers. Ndayifaka isicelo eso sikhundla, ndingazi kakuhle oko ndayifake isicelo. Kwiveki kamva bacela ukuba ndiye kuVuront ndlebe nodliwano-ndlebe.
Ndandibambe ithikithi e-Argentina ngelo xesha. Ndandilungiselele ukuya khona ngeenyanga ezimbalwa. Ndaya kuVermont kunoko ndaza ndadliwano ne-Country Walkers.
Ndaqala nabo eItaly ixesha elifutshane emva koko.
Ngokugqithiseleyo, ndasebenza e-Aspen kwindawo yesiphakabhaka eyayinomsebenzi wobusika kunye nehlobo nje kuphela. Ithuba lokuba ngumkhokeli wokutyelela ngexesha lokusasa nokuwa kwakuyindlela yokufikelela kulo nyaka.
Umbuzo: Wenzani loo msebenzi wokuqala e-Italy?
A: Iminyaka emibili ndihamba namaqela aseMerika.
Amaqela ayishumi ngonyaka. Ndandingumkhokeli wokuhamba ngeToscany, ukuya kwiSithili saseLake nasezantsi eSicily. Kwandula kakhulu ukwandisa ulwazi lwam kwaye ndayithanda.
Kamva ndandidliwanisa namanye amashishini amakhulu aseSan Francisco afana ne-Geographic Expeditions, i-Backroads ne-Wilderness Travel. Ndasebenza kunye neWilderness Travel ehamba phambili namaqela amakhulu. Ekugqibeleni ndasebenza kunye ne-Smithsonian Study Tours kwaye ndaqalisa ukukhenketha. Ndikuncede ukudala iindlela ezintsha zokuhamba.
Umbuzo: Oku kufuneka kukuncedise ukuseka inkampani yakho.
A: Yenza i-morph kwinkampani yam. Ndaqala ukuyila iinqwelo zokuhamba ngeqela elincinane ngo-1999. Ndaqalisa ukuzithengisa kubasebenzisi abasebenzisa uluhlu oluncinci lwabaxumi. Ukusuka oko kwandiswa kwaye kwanda. Ndenze konke okusemandleni ukuba ndiziwe. Ukuthengiswa kwe-intanethi, iintetho kwi-arhente, ukuthetha koluntu oluncinane kunye namanqaku ombane.
Q: Nguwuphi uhlobo lokuthengisa okwenzayo ngoku?
A: Si bhulogi. SiseTwiter kunye ne-Instagram. Kubalulekile ukufumana ezininzi iziboniso ngaphandle apho uye kwindawo efana ne-Italy. Siyilungisile kwakhona iwebhusayithi yethu kwaye eye yanceda kakhulu. Sisebenzisa i-Google Adwords, ngokunxulumene namanye amathuluzi.
Ubuninzi bezoshishino zethu ziphinda ziphindwe ngabathengi kunye nokuhanjiswa. Senza i-newsletter nganye inyanga ehamba ngokukhawuleza kubantu abambalwa.
Umbuzo: Inkulu kangakanani inkampani yakho kubasebenzi?
A: Ndinomntu obuyela e-Itali ukuya e-Italy. Uchitha isiqingatha sonyaka apho. Uyingcali ye-Amalfi Coast kunye neCampagna. Kwaye ndinomnye umntu ondibuyisela ehhovisi kum.
Ndiphakama ngo-5: 00 okanye ngo-5: 30 ekuseni ngokusebenzisana nabo base-Italy kunye nokufumana iphepha. Ndiyasebenza kakhulu ixesha lonke. Inceda ukuba ibe ngamibini.
Kulo shishini, kufuneka uzinikezele kwaye uthande into oyenzayo. Awuyikwenza into yokuba uqoqosho luyenze okanye yintoni abanye abasebenzisi abenzayo.
Umbuzo: Ilifa lakho laseNtaliyane kufuneka lidlale indima enkulu kwimpumelelo yakho.
A: Inxalenye yoluvuyo kum kuba ukukwazi ukuthetha kwaye ndiqonde indlela yabaseTaliyane. Ndiyakwazi ukwabelana ngolu hlobo kunye nabaxhasi bethu kuba ndiye ndaqalisa ubudlelwane nabathengisi abaninzi baseItali,
Ilizwe lonke lisebenza kulwalamano oluntu. Ndiya ngaphaya kwaye ndidibana nabantu bonke ukuqinisekisa ukuba bayazi. Olu luhlobo lwesiseko. Ndiza kwenza ujikelezo kunye nokuthetha nabo ngolwimi lwabo.
Umbuzo: Ngaba uzibheka njengegosa lokuhamba okanye umqhubi wezotyelelo?
A: Andizibheki njengegosa. Ndafunda ishishini ngokuhamba kweli lizwe kwaye ndaqulunqa inxalenye yeofisi. Ininzi ndiyicinga ukuba ngumqhubi wezohambo. Sithengisa iiphakheji kubaxhasi kunye nee-arhente ukuba bathengise abathengi ngqo.
Enye into eyenza sihluke kukuba asithengisi ezinye iimveliso zenkampani. Siyilwe yonke into esebenzisa abaqhubi kunye nezikhokelo zohambo esiyazi ngazo.
Umbuzo: Ngaba loo nto ibambe iqhosha elilodwa lamaphuzu akho ahlukileyo?
A: Ngokuqinisekileyo sithatha ixesha lokuhlaziya i-vet. Oko kuthetha ukuya kuzo zonke ihotele, ukubona ukuba iibhedi zifana nani, ukuthatha zonke ihotele. Siyazi ukuba ziphi iindlela kwiindawo ezahlukeneyo zelizwe. Sinokubonelela ngolu hlobo lweenkcukacha abantu abafuna. Kwaye le mihla abantu bafuna okungaphezulu kohambo lomqeqeshi wesizwe. Bafuna ukukhumbula okungaqhelekanga xa behamba.
Siya kutyelela abaqhubi be-cheesemakers, baya kwi-wineries-out-way wineries. Zizo zintlobo zezinto ezifunyanwayo ezahlukileyo. Kwaye abantu bacela.
Umbuzo: Luhlobo luni lokukhula olukulo xesha?
A: Kwiminyaka embalwa edlulileyo sibone ukunyuka kwama-25-30 ekhulwini ngonyaka. Kuye kwaba yinyani ebonakalayo eqinile kwindlela esandula ngayo. Siyavuya ngokwenene.
Umbuzo: Yiyiphi indlela ohamba ngayo e-Italy?
A: I-Amalfi Coast ibe ngumthengisi ophezulu, sinezicelo ezininzi kuloo ndawo. Unokuningi ukunikela. Ngeeyure ezimbalwa ungaba eKapri , ePompeii, Herculaneo, Sorrento , Positano, Ravello kunye nokunye.
Sifumana noononononers abaninzi.
Enye indlela kukuba abantu bafuna ukuphumula. Ngaloo nto ndiyathetha nje ukuhamba ngebhasi. Bafuna ukufumana encinane into yonke, ukusuka kwibhayisikili ukuya kuhamba. Uninzi lwabantu alufuni ukuba imbali enkulu ifakiwe. Kodwa bafuna ukutya kunye newayini. Bayafuna zonke izinto kunye nazo zonke iintlobo zezinto, ezifana nethuba lokuqhuba imoto yezemidlalo eqhelekileyo ngosuku.
Umbuzo: Yiyiphi ingcebiso onayo kumntu oceba ukuhamba e-Italy?
A: Khumbula ukuba i-Italy iyathandwa kakhulu kwaye uya kufuna ixesha elininzi lokukhokela ixesha elininzi lonyaka. Kungaba nzima ukufumana amagumbi xa ulinda ixesha elide. Sijongana neehotele zokuthengisa. Abanye banamagumbi angaphantsi kwama-35. Ifilosofi yam iye yavela kumthombo kwaye ikhuthaza amahotele amancinci angaphantsi kwama-50. Uninzi lwabaxumi bethu kwiimakethe zentengiso, bafuna iimpawu ezine ezineenkwenkwezi. Ndiyadumala kwabamanyeneyo baseMelika kwaye ndizame ukuhamba kunye nezakhiwo ezincinane zaseItaly.
Ezi ziipropati ihlabathi lonke liyakuthanda. Banobuchule obuhle kunye nobuchule bokwakha. Ufuna ukubhala okungenani ama-moths amahlanu. Ngaphandle koko uya kufumanisa ukuba bathengiswa ngaphandle okanye bahlala kuphela nama-suites.
Ubusika unokuba nefestile elifutshane. Inyanga ngaphandle iyakuthi ihlale ilungile. Emva kokuba kubanda kubakho ixesha elilula lokufumana amagumbi ehotele. Kodwa khumbula ukuba ezininzi ihotele zivalwa ngexesha lebusika, ingakumbi ukuba zisondele elwandle.
Q: Ziziphi iintlobo ozifunayo ukuze wazi ngaphambi kokuba ucebe uhambo?
A: Siya kufuneka siyazi apho abaxhasi babekho ngaphambili kwaye luhlobo luni lohambo abafuna ngalo ngokwemigangatho. Akufuneki ukuba ichazwe kwixabiso lentela. Kodwa kubalulekile ukwazi iintlobo zamava ohambo abaye bafumana kunye nento abayisebenzisayo.
Ngokomzekelo, bafumana ixesha elingakanani lokukhulula? Bangaphi na ukubambisa abayidingayo? Ingaba luhambo lwabo lokuqala ukuya eItali okanye uhambo lwabo lweshumi?
Kwakhona, ukuba banokuza kuthi ngohlahlo lwabiwo-mali olunceda. Ukuba sisebenza kunye ne-agent asikhulumi ngqo kumxhasi. I-arhente isinikeza ulwazi oluthe baninzi malunga nabathengi, ubudala babo, amanqanaba okuqina kunye nezinto ezinjalo. Sifuna ukuphakamisa imisebenzi efanelekileyo.
Umbuzo: Lixesha elihle lokutyelela iItali?
A: Eminye yeeveki ezihamba phambili ziqala ngoMeyi 15. Zonke izikolo zesikolo azipheli okwamanje, ngoko ke unayo intshukumo yeentsapho ezithatha indawo eninzi. Empeleni phakathi koMeyi ukuya kwiveki yokuqala kaJuni yithuba elihle kakhulu. Ngaphandle koko, ukuwa ngexesha elihle. Kunene ngokwenene. Unesivuno sewayini esivela ukususela ngo-Septemba ukuya ekupheleni kwe-Oktobha. Ngenye yezona zihlandlo ezilungileyo kakhulu kwiYurophu.
Umbuzo: Ziziphi ezinye zeendlela zakho ezithandwayo?
A: Siyilungiselele iimodyuli zokuhamba ezincinane ezinokudibaniswa kunye. Enye into evelele yintsuku ezintathu entshona yeTuscany. Siya kutyelela iTheater of Silence, eLajatico, eToscany. Yona idolophu yase-Andrea Bocelli. Waqala inkundla yemidlalo, evulelekileyo i-atmosphateratre, ukuba athengise ishishini lakhe edolophini.
Uza kufumana iipokotho zobuhle kulo lonke ilizwe. Iindawo ezibuyela emva emakhulu eminyaka enesiphelo esidala. Kodwa, kukho i-Italy entsha ye-tech ephezulu. Kuphela malunga needolophu zonke ozibonayo ukulungiswa ezidibanisa iimpawu zendalo zobudala kunye neendlela ezintsha zokupakisha zobugcisa.
Q: Kuthiwani ngohambo lokuhamba. Eyona ngokwenene ifika indlela ende kwiminyaka yamuva nje, kunjalo?
A: Ewe, kulula kakhulu. Iitalo ze-Italo kunye ne-Eurostar zihamba ngokukhawuleza ziye zazisa ilizwe ngokukhawulela isivakashi. Kwabo bahambahambayo abafuna ubuchule obungenangqiqo, banokukhetha ngokukhethekileyo. Kuye umoya ukuvakashela ezi zixeko ezintathu zobugcisa ngesitimela. UFlorence okanye iVenice unokwenziwa njengoluhambo lomhla okanye uhambo lwesigcawu ngokulula.
Kubahambi bokuqala sinika abahambahambayo sinika uhambo lweedolophu ezintathu zobugcisa kwaye mhlawumbi usuku okanye ezimbini kwilizwe laseTuscan. Nayiphi na i-arhente ayayithengisa.
Kwiindawo ezininzi ezikhethekileyo ezifana ne- Puglia okanye iSicily , kunzima ukuba i-arhente ithengise ngaphandle kokuba zenze uhambo ngokwawo. Eyona nto ifuna ulwazi lomuntu siqu ukuze lufake ngeenkcukacha.