Xa ungeke ukwazi ukwenza i-flight - njani umhambi abuyele imali yakhe?
Wonke umhambi owaziwayo uye wangena kule meko ubuncinane kanye: emva kokubhengisa itikiti zeenqwelo zomoya, kukho utshintsho olwenza lonke uhambo lubuzwe. Ukususela kwisiganeko sogxininkulu kwindawo ekuya kuyo , kwimeko yengxamiseko yomsebenzi ekhaya , abahambi baphoqeleka ukuba benze izigqibo ezibalulekileyo malunga nohambo lwabo ngokufutshane. Yintoni eyenzekayo kwiletikiti ze-airline xa zingafuni ukuhamba?
Naliphi na umhambi oye wazama ukufumana imali kwiitishi zeenqwelo zomoya ezivela kumphathiswa wazo unokufakazela ukuba kunzima kangakanani inkqubo.
Ininzi yamatiti aphantsi kakhulu afika kunye nenani eliphezulu lezithintelo, kubandakanywa izigaba ezenza kube nzima ukufumana imali yokubuyisela imali. Amaflaya adibeneyo ahlala esele akhethwe ngamabini amabini: okanye alahlekelwe yimali yabo ngokupheleleyo, okanye amkele i-credit ye-airfare yabo, athathe umrhumo omkhulu wokukhansela.
Nangona le nto iyinto ebalulekileyo phakathi kwabahambahambayo, abo baye baqhubeka nale nkqubo bayazi ukuba kukho ukungafani kuyo yonke imigaqo. Ngokuqonda amalungelo akho njengomgibeli, kunokwenzeka ukuba ufumane imali ehloniphekileyo kwiitikiti ze-airline. Nazi iindlela ezintathu abahambahambayo abanakho ukufumana imali yokubuyisela ithikithi ye-airline xa imeko ifuna ukukhanselwa kokuhamba .
Umthetho weeyure ezingama-24: Cima iThikithi yakho ye-Airline, Buyisela imali
Xa iSebe lezothutho liphinde liphinde libuyele imithetho yeekitikiti zabathwali abasebenza eUnited States, kukho utshintsho olubalulekileyo olwenziwe ukuze kuzuze abahambi. Utshintsho lokuqala luyimfuneko yokubhuka kweeyure ezingama-24, ukunyanzelisa iifayili kunye nee-arhente zokuhamba ukuze zihloniphe zonke iintengo ze-airfare xa zichithwe iiyure ezingama-24 ukususela kwi-first-flight search. Elinye linelungelo lokukhansela indiza ngaphakathi kweeyure ezingama-24 zokubhuka.
Ngaphansi kwemithetho ye-DOT, abahambi bavunyelwe ukukhansela ithikithi zabo zangeenqwelo-moya zingakapheli iiyure ezingama-24 zokubhuka , nje kuphela ukuba zibhubise iindiza zabo ubuncinane iintsuku ezi-7 ngaphambi komhla wokuhamba kwazo. Ngoxa lo mgaqo usebenza kuzo zonke izithuthi ze-airfare ezisetyenziswa eUnited States, indlela abafakiweyo abacela ngayo ukubuyiselwa kwabo kubuyahluka.
Ezinye izithuthi zivumela abahambi ukuba baphathe kwaye bakhansele ukubhuka kwi-intanethi, ngelixa abanye badinga ukuba umgibeli acele umnxeba ngokuthe ngqo. Qiniseka ukuba uhlolisise umphathiswa ngaphambi kokuba wenze isigqibo sokugqibela sokukhansela.
I-inshurensi yokuhamba: Ukukhishwa kweNdwendwe kunye nokuChosela nayiphi na inzuzo yezizathu
Ngeemeko eziwela ngaphandle kwemithetho yendabuko, i-inshurensi yokuhamba iyakwazi ukunceda. Ininzi ye-inshorensi yokuhamba ihamba ngeenjongo zokususa iindleko ezisisiseko xa zithengwa ngaphambi kokugibela ibhanoyi, okuvumela abahambi baqhube ithikithi lokubuyisela i-airline kwisiphumo esisigxina.Ukuba ilungu lentsapho elikufutshane liza kudlula, okanye umhambi ungena emotweni ngengozi endleleni eya kwisikhululo-moya, inzuzo yokukhansela iindleko ingabuyisela umhambi ngexabiso lesitikiti.
Ukuba umhambi uxhala malunga neemeko eziwela ngaphandle kweenzuzo zokukhansela ngokuqhelekileyo, oko kungathi kubekho ixesha lokuqwalasela ukuthenga i-Cancel yeyiphi na isizathu isizathu se-inshurensi yokuhamba. Njengenzuzo yokuthenga kwangaphambili (ngokuqhelekileyo kwisithuba seentsuku ezingama-21 zokuthenga ithikithi lendiza), Ukukhansela nayiphi na isizathu evumela ukuba abahambi babe negunya lokugcina ukucima izicwangciso zabo zokuhamba. Abo bahambahambayo abanomdla malunga nokuhamba kwabo ngenxa yeemeko ezicwangcisiweyo, kubandakanywa iimeko zengqesho kunye nokuphuthuma kwezilwanyana, bangayifumana imali yokubuyisela nayiphi na isizathu abanquma ukungahambi.
Nangona kunjalo, ukukhansela nganoma nayiphi na isizathu isizathu sokufumana inzuzo . Kwiimeko ezininzi, ukucela ukubuyiselwa imali phantsi kwe-cancel ngenxa nayiphi na isizathu sibuyela kuphela malunga neepesenti ezingama-70 zexabiso lesitikiti.
Ukwandiswa kweemeko: Kuthathwa kwiNkundla-ye-Case-Based
Ngaphantsi kweemeko ezibi kakhulu, iifayili ziyaziwa ngokuqwalasela ukukhanselwa kwimeko yimeko. Kwiimeko ezinzima kakhulu, ukususela ekulimaleni okukhulu komgibeli ukuya ekugqibeleni kwe-Zika Virus, abanye abathwala umoya baya kuqwalasela ityala lokubuyisela imali .
Abahambi abaceba ukuya kwinqwelo-moya nelo hlobo lwesicelo kufuneka balungiselelwe ngamaxwebhu aphakamisa amabango abo. Umzekelo: ukuba umhambi wokuqala onikwe ithikithi uye wadlulela, ngoko i-airline ingadinga isatifikethi sokufa ukujonga amathikithi e-airline ahlawulelwayo.
Ukuba umgibeli ucela ukubuyiselwa imali ngokubhekiselele kwisifo okanye ukulimala, iiflaya kufuneka zilungiselele ukubonisa i-airline ngencwadi evela kumgqirha oya kuphawula xa imeko yenzeke, kwaye indlela le nto yathintela ngayo umhambi wokuqala ukuba ahambe. Kuzo zonke ezinye iimeko, iinqwelo-moya ziya kufakazela iinkqubo zabo
Nangona ii-airways ziza kuthathela ingqalelo imigaqo-nkqubo yetikiti yezinye iimeko ezingaqhelekanga, kukho ezininzi iimeko apho iinqwelo-moya aziyi kuqwalasela. Ngokomzekelo, iimeko zengqesho kunye nokuphuthuma kwezilwanyana zezilwanyana zisoloko zingabonakali ukuba ziqwalaselwe kwakhona. Abo banenkxalabo malunga neemeko zabo kwaye abanqweneli ukujonga kwiindlela zabo zomshuwalense kwezohambo bangathanda ukuqwalasela ukuthenga ithikithi epheleleyo yokufumana imali , edlalwa ngamathikithi e-airline.
Nangona le nkqubo ingaba nzima, ukufumana iikiti ze-airline ezibuyiselwayo ziyafumaneka. Ngokuqonda iimeko ezichaphazela abahambi kunye namalungelo abo phantsi komthetho, abahambi bangakwazi ukufumana enye yexabiso letikiti xa ezinye iinjongo zibaphoqa ukuba zikhansele iindiza ezizayo.