Umgaqo weYurophu EC 261/200
Ziziphi amalungelo akho abagibeli xa usabela e-Ireland? Ukuba ngokwenene ufunda imimiselo kunye neemeko zokubhuka kwendiza, kunokubonakala ngathi okokuqala ukuba unelungelo lokuhlala ucebile kwaye uhleli. Kodwa ngokwenene unamalungelo amaninzi kakhulu, imbeko ye-European Regulation EC 261/2004. La malungelo asebenza ngokuzenzekelayo kuzo zonke iinqwelo-moya ezisekelwe kwi-EU - kunye nabo bonke abo bajikelezayo bevela kwi-EU.
Ngoko, mfutshane, ukuba ungena kwi-Ireland okanye, ngaphandle kwe- Aer Lingus, eRyanair, eBelavia okanye kwiDelta, ngaba ngamalungelo akho okuhamba (phantsi kweemeko eziqhelekileyo):
Ilungelo lakho loLwazi
Amalungelo akho njengomgibeli womoya kufuneka aboniswe ngongeniso. Kwaye xa kufuneka ukuba ubalekele ukuhamba ngeenyawo ezingaphezu kweeyure ezimbini, okanye unqatshelwe ibhodi, kufuneka unikezwe ingxelo ebhaliweyo yeemfanelo zakho.
AmaLungelo akho ukuba alahlekelwe iBhodi ngenxa yokuBhala
Ukuba i-airline iye yabalasela inqwelo yendiza kwaye bonke abagibeli bayabonakalisa-kakuhle, yintoni into emangalisayo! Kule meko i-airline kufuneka icele amavolontiya ukuba ahlale emva.
Ngaphandle kwembuyekezo eyavunyelweneyo phakathi kwevolontiya kunye neenqwelo-moya, aba bagibeli banelungelo lokufumana iindiza okanye i-refund epheleleyo.
Ngaba akumele kubekho amavolontiya, i-airline ingenqaba ukukhwela ibhasi kwabanye abagibeli. Ezi zimele zihlawulwe ngenxa yokukhanyela ibhodi. Ngokuxhomekeke kubude ukuba ibhayisekile ungabango phakathi kwe-€ 250 ne-600.
Kufuneka unikezwe enye yendiza okanye uhlawulelo olupheleleyo. Ukuba enye yendiza ayifumanekanga ngexesha elifanelekileyo, unokufumana ilungelo lokulala ebusuku, isidlo samahhala, ukuhlaziya kunye nefownuni.
Amalungelo akho ukuba iindwendwe zakho zichithwa
I-EC 261/2004 ichaza amalungelo akho nangethuba lokulibala ixesha elide.
Imizuzu engama-15 okanye njalo (empeleni "ukulibaziseka ngokuqhelekileyo" kwiDisk Airport).
Uvumelekile ukuhlawulelwa emva kokulibaziseka okulandelayo:
- Iiyure ezimbini ukuba ukuhamba kwakho kungaphantsi kwama-1,500 km
- Iiyure ezintathu zokuhamba kweemoto phakathi kwe-EU enkulu kunama-1,500 km okanye iinqwelo-moya ukuya / ngaphandle kwe-EU ehamba ngaphantsi kwama-3,500 km
- Iiyure ezine kuzo zonke iindiza ezingaphezulu kwama-3 500 km
Ukuba nayiphi na indiza ilibaziseka ixesha elide ngaphezu kweeyure ezintlanu unelungelo lokuzibuyisela ngokuzenzekelayo ukuba unqumle ukungabhabhanga.
I-airline yakho kufuneka inikeze ukutya okukhululekile kunye nokuphucula emva kokulibaziseka, kunye nefowuni yefowuni kunye nendawo yokuhlala yamahhala kunye nezothutho ukuba i-flight ibalekile ebusuku.
Ukongeza iNgqungquthela yaseMontreal inikezela ngembuyekezo enokwenzeka yemali ukuba unokubonisa ukuba ukulibaziseka kukubangele ukulahleka.
Amalungelo akho ukuba iindwendwe zakho zikhutshwe
U kukhishwa kwendiza? Kule meko iinketho zilula - ungakhetha phakathi kwembuyekezo epheleleyo okanye ukubuyela kwakhona ukuya kwindawo yakho yokugqibela. Ukongezelela unelungelo lokutya okukhululekile, ukutya kunye nefownuni. Ukuba i-flight yakho ikhutshwe ngesaziso esifutshane ungaba nelungelo lokuhlawulwa kwe-€ 250 ukuya kuma-600.
Ngaphandle ... Njengoko Uhlala
Ngaba wakha wazibuza ukuba kutheni kungekho mntu "kwi-Hard Hard 2" ecele isidlo samahhala?
Kulula - kukho imeko eziqhelekileyo phantsi kokuba i-airline ayinakuze ilindeleke ukuba isebenze kwiiparameters eziqhelekileyo.
Ngokuqhelekileyo awunelungelo kunoma yini kwiimeko zokulibaziseka okanye ukukhanselwa okubangelwa
- Ukungazinzi kwezopolitiko
- Imozulu embi
- Umngcipheko wokhuseleko
- Ubungozi bendiza engalindelekanga
- Izibetha
Ngamafutshane - ukuba ufumana kwindawo yezemfazwe okanye iliso leqhwithi, ukulibaziseka kweenqwelo-moya kufuneka kube yinto encinci yeengxaki zakho.
ISivumelwano saseMontreal - Amalungelo amaninzi
Ukongeza kwimiqathango engentla, iSivumelwano saseMontreal sisasebenza.
Ukuba ufumana uxanduva lokufa okanye ukulimala ngexesha lokubalekela kwakho, wena (okanye uhlala kusondelene nabo) unelungelo lokuhlawula, nangona kunjalo liphantsi.
Kwiimeko eziqhelekileyo zokulahleka, ukulimala okanye ukulibazisa imithwalo ungafuna ukufikelela kuma-1 000 aKhethekileyo Amalungelo okuDrafta, "i-currency" engumfanekiso eyenziwe kwaye ilawulwa yiNgxowa-mali yeMali yamazwe ngamazwe.
Uya kufuneka ufumane ibango lakho ebhaliweyo ngaphakathi kwe-7 (umonakalo) okanye 21 (ukulibaziseka) iintsuku.
Ukukhangela I-Number One - I-Airline Style
Thatha nayiphi na i-airline yebhajethi njengeRenair yaseIreland - aba bantu baya kukubhabhisa ngoma ingoma kunye nomthandazo. Okanye ngaphantsi. Ukuxhomekeka "kwishishini elithile" ukufaka imali. Njengokuthengisa ukutya kunye neziphuzo. Ngokucacileyo ukunika ezi zinto mahhala akufanelanga kwimodeli yoshishino. Ngoko ke isinxephezelo sinokuphetshwa njengesibetho xa kunokwenzeka.
Eyona nto inokukhokelela kwimikhwa yokuziphatha. Njengabagibeli abelusi kwi-ndege engekho ndawo kufuphi nokuqala.
Kukho izizathu ezifanelekileyo ezilandelayo. Kwaye kukho izizathu ezifanelekileyo zokuba kutheni ungahlawulwanga.
Kodwa ukuba ngokungathandabuzeki ... isikhalazo. Okokuqala nabasebenzi beenqwelo-moya. Ukuba oko akusebenzi, qhagamshelana nabasemagunyeni. Iifayili ziyakwazi ukuqhubeka zinikela ngenkonzo embi ukuba thina, abagibeli, sihlale sithulu.
Kuphi ukuLawula
IKhomishoni ye-Aviation Regulation yachongwa njengomzimba welizwe ukuthotyelwa kule migaqo-xhumana nabo nge-website yabo epheleleyo. Kodwa khumbula-ukuba isikhalazo sakho sihambelana noMgaqo-Yurophu EC 261/2004 kufuneka uqale uqhagamshelane ne-airline.