I-Overbooking inqubo eqhelekileyo kwiinkampani ezininzi zorhwebo. Kuphi enye indawo kwimarike umntu angathengisa isihlalo ngokuphindwe kabini aze ahambe nayo?
Iinqwelo zeenqwelo zeenqanawa zokuthi amathikithi ahlawulelwayo angakhanselwa kwimizuzu yokugqibela, angabaniki ithuba lokuthengisa izihlalo. Ezi zithuba ezingenanto zimela ingeniso elahlekileyo. Kwimveliso ye-airline ekhubazekile ngokwezimali, ayimkelekanga. Bachaza i-overbooking njengento ebalulekileyo. Xa kukho abantu abaninzi abaneetikiti ezihlawulelwayo kunokuba inqwelo ikwazi ukuhlala, ukuqhuma kwenzeka.
Le nkqubo yokukhulula izihlalo ivela ngeendlela ezimbini. E-US, iSebe lezothutho lifuna iifayili ukuba zifune amavolontiya ngaphambi kokufuna umntu ukuba anike isabelo esiqinisekisiweyo sokuhlala. Omnye ubambelela: izikhuthazo ezi zenzelwa iivolontiya ayifumanekanga kumthetho.
Ngoko kuya kumhambi wezohlahlo lwabiwo-mali ukuba enze intsebenziswano efanelekileyo ngokutshintshisa ukufumana impazamo ye-airline.
Abasebenzisi bebhajethi be-Savvy basebenzisa la mathuba ekubhenkeleni ukuhamba ngexesha elizayo ngokuzivolonta ukuthatha enye inqwelo-moya ngokutshintshiselwa izibonelelo. Kodwa ukuba unikezelwa ngeli thuba, uza kuthini ukuphendula? Khangela ezi zinto ezinhlanu ezivela kwiinqwelo-moya ngaphambi kokushiya isihlalo sakho.
01 ngo 05
Ukulindela okuqikelelwa kweNqanawa eVukileyo
Uninzi lwethu lukulungele ukubekezelela ukulibaziseka kweeyure ezimbalwa ngokutshintshana kwembuyekezo. Kodwa ukuba ukuyeka isitulo sakho kubangelwa uchungechunge lokuma okungekhoyo-ngokuzama ukukhwela kunye neeyure ezihleli kwisiqwenga esiphezulu, esingenasiphelo, ukuqhuma kwakho ngokuzithandela kuya kuba ngumsebenzi omuncu.
Umbuzo wokuqala nawuphi na oza kuba yintliziyo yokuzithandela kufuneka abuze ukuba "lixesha lini elikhoyo apho ndifumana khona isihlalo esiqinisekisiweyo?"
Impendulo yaloo mbuzo iza kukhokela intsalela yakho incoko. Uya kucela imvume ngokusekelwe kukuphazamiseka obuya kujongana nayo.
Ukuba i-arhente ingavumi okanye ingathembeki ngokufumana isihlalo esiqinisekisiweyo kwi-flight flight elandelayo, kwaye ukuba inqaku elithi "stand-by" lisetyenziselwa ukuchaza isimo sakho sokuqhubela phambili, vumela omnye umntu azithobele ukukhupha kwaye ugcine isihlalo sakho esiqinisekisiweyo.
02 we 05
Ukutya kweMali kunye nezinye iiNgcaciso zexesha elifutshane
Ukuchitha iiyure ezingaphezulu ukusuka ekhaya kuthetha iindleko ezongezelelweyo. Unokuba usesekhaya ujonge ukutya, kodwa kunoko, usekuhlaleni sesikhumulo sezindiza ngenxa yokuba uhambo lwenqwelo yeenqwelo-moya lugxininisa ukuhamba kwendiza yakho.
Kulungile ukuba i-airline ithathe ithebhu yakho yokutya xa ukulibaziseka ubuncinane iiyure ezimbini. Uninzi lwamagosa aya kunika ivawutsha evunyelwe ngokukhawuleza kwiivenkile zokutyela. Abanye banqanda oku kunikwa ngaphandle kokuba baceliwe. Njalo ucele.
Gcina okulindelekileyo okulindelekileyo. Oku akusayi kuba isidlo se-lobster dinner kwindawo yokudlela yeenkwenkwezi ezintlanu. Ivawutsha idla ngokuhlawulelwa ukuba ihambelane neendleko eziqhelekileyo zokutya kwisikhumulo se-moya.
Olunye uzuko olufanele ukufunwa sisihlalo kwisihlalo sokuhlala kwilabhu . Ezi ndawo zikhululekile kunokuba zihleli kwi-terminal. Ukuba uza kuchitha iiyure ulinde ukuhamba kwendiza yakho, indawo yokuhlala ilungile, kwaye uya kufumana ukutya okuncinciweyo, amaphepha amaphephandaba kunye nezokuzonwabisa.
Qiniseka ukuba uxoxisana nalezi zikhetho kwingxoxo yakho yokuqala malunga nokuvuma ngokuzithandela. Ukubakhuthaza kamva kunye ne-arhente eyahlukileyo kunokukhokelela kwizimpendulo ezidakisayo.
03 we 05
Ithembiso seVotcher ifowuni xa kuyimfuneko
Ngokungafani nokutya kunye nokuhamba kweeklabhu ze-airline, igumbi lehotele linikezelwe ngokubanzi xa i-flight yakho entsha ilungiselelwe umhla olandelayo. Akuyi kulala kwi-terminal . Njengoko iifowuni zokutya, ungalindeli ukunethezeka-kuya kuba yindawo yehotele yezoshishino ekhululekile kodwa ingenayo.
Iinqwelo eziphambili zeenqwelo zeenqwelo zeenqwelo moya zigcina iimpahla zamagumbi asondele kumajelo eenqwelo-moya ukuze zilungele ezi meko, kwaye ihotele zijwayele ukwamukela ivoke ye-airline. Baya kuyiphatha njengentlawulo yemali.
Ukuba inkqubo yokuhlawula ikulungele, ezinye zezinye iinkalo zeehotele zihlala kwezi meko zingenakusebenza ngokufanelekileyo.
Kukulungele ukubuza malunga nomgama oya kuhamba ngawo kwisikhumulo sezindiza. Ukuba ihotele ayikho kwipropati yepropati, malunga nokuba kude kangakanani na? Ukuhamba okude kwongezelela ukuphazamiseka kwakho kwaye kukuchaphazela umgangatho wemicimbi yakho.
Kanye kunye nekhamera yecandelo, kufuneka ufumane ukuthutha komhlaba. Ngamanye amaxesha, ihotele inomdla onobubele. Ukuba akunjalo, qiniseka ukuba iifowu zepakethi zifakiwe kwi-offer.
04 we 05
Ukuxhaswa kwezeMali
Isithako esisisiseko kwisigqibo sokuzithandela kubahambi abaninzi bebhajethi yimalini yokuhamba kwamahhala ekhoyo. Azikho zimbini ziimeko ezifanayo, nangona ezinye ziphuthumayo kunabanye.
Ngo-Ephreli 2017, i-United Airlines yayifanele icime izihlalo ezine kwi-Chicago O'Hare ukuya eLouisville, Ky. Ukwenza izinto zibe zimbi nakakhulu kubasebenzi beenqwelo-moya, abagibeli bebeye bahamba ngelo moya. Kodwa isibonelelo sokuqala se-bump sasingama-$ 400 kuphela kunye nekamelo lehotele ekhululekile. Akukho nabaniki. Imbuyekezo yaphindwa kabili ukuya kuma-800. Akukho mntu unomdla.
Oku kwenzeka emva koko kwakubi. Ukuqhawula ngokungazibandakanyi kugqityiwe nomgibeli ngokugqithiseleyo uhanjiswa kwinqwelo. Iindleko zomthetho kunye noluntu olubi lwaluxabisa ngokuthelekiswa neentengiso ezimbalwa mhlawumbi i-$ 1,500 ezo zihlalo.
I-airline ifuna ukulungisa nayiphi na ingxaki yokufumana ingqalelo ngokukhawuleza, ngokukhawuleza, kwaye ingabizi kangangoko kunokwenzeka. Ngelishwa, ezinye ii-agent zeenqwelo zomoya azivunyelwanga ukwenza izibonelelo ezithandekayo ezinokuthintela iziganeko ezifana neganeko e-Chicago. I-United States kamva yavuselela iinkqubo zayo .
Iimfuno ezihlaselayo zokuhamba ngexesha lokuphila okanye i-R10 000 ekuhambeni kwamahhala azinakwenzeka ukuba zenzeke kakhulu, nangona ziimeko eziphuthumayo. Kodwa akufaneki ukuhlawula ukufumana isibonelelo sokuqala se-airline. Mhlawumbi bazimisele ukuya phezulu.
Cinga ngokubhekiselele kwinani leeyure oza kuphazamiseka. Kunzima ukubeka ixabiso ngeyure kule ngxoxo ehambelana nayo yonke ihambo, kodwa cinga ngako ngale ndlela: i-voucher ye-$ 200 yokuhamba ingaba neengqiqo kwixesha elilodwa okanye ezimbini ukulibaziseka, kodwa ungasebenzisi lonke usuku ehleli kwisikhululo se-moya.
Kubalulekile ukufumanisa ukuba uya kuqinisekiswa kwi-flight ezayo. Ukuba uya kuba u-stand-by, uzakufuna imali engaphezulu phambi kwakho kokuzimela ngokuzithandela.
Igama malunga nembuyekezo: ngokuqhelekileyo yintengo yemali yokuba kuphela inokusetyenziswa kunye ne-airline kwiinyanga ezili-12 ezizayo. Iintlawulo zemali zinikezelwa kwezinye iimeko, kodwa azinjalo.
05 we 05
Ukunyaniseka okubandakanya iMbuyekezo yoNye
Abanye abahambahambayo bakhetha ukuhamba ngeetikiti ezizayo.
Ingaba ubalekile ngaphezu kweeyure ezintathu kwixesha? Mhlawumbi ukuphucula ukuya kwiklasi lokuqala kuya kuba mnandi ngaphezu kwevawutsha. Kuthiwani ngobulungu beblabhu obuya kukuvumela ukuba ulinde ngenduduzo phakathi kweenqwelo zeenqwelo-moya kunyaka ozayo?
Kuya kuba nzima ukubeka ixabiso malunga nale miba njengoko umile esangweni. Cinga ngalezi zinto ngaphambi kokuba usuquke ukuya kwivolontiya.
Yiba neqhinga elihambelana neemfuno zakho zokuhamba kwaye yenza iinqwelo-moya zihlawulise i-overbooking.