311 - I-Information Information Municipal Municipal Information

Nini ukubiza i-311 eToronto

Emva kweminyaka yentetho kunye nokulibaziseka, isiXeko saseToronto sagqiba ukuqaliswa kwe-hotline yayo ye-311 yabemi ngoSeptemba 2009. Le nkqubo yinkqubo enkulu yokuhlanganiswa kwenkonzo eNtshona Melika kwaye inokukunceda abasebenzisi ukuba bancede ukuxazulula imibuzo eninzi engxamisekileyo okanye engxamisekileyo. ezinxulumene nokuphila nokuqhuba ishishini eToronto.

Yintoni 311?

Ngamafutshane, yinkonzo ukunceda izakhamuzi zaseToronto zityunjiswe kwi-tape ebomvu.

Inombolo yefowuni ye-311 isebenza njengomgca ophakathi kokusingatha iinkonzo zeso sixeko ezingxamisekileyo. Xa ufowunela, umsebenzisi ophilayo ufumanekayo ukuba uphendule umbuzo wakho okanye kwezinye iimeko zifake umyalelo womsebenzi wengxaki ethile. Kwiimeko apho umsebenzisi akakwazi ukukunceda, kufuneka akwazi ukukudlulisela ngqo kumgca womntu onokukunceda, ukuweqa umonakalo kwimidlalo yeefowuni yokuqagela imidlalo. Inkonzo iyafumaneka iiyure ezingama-24 ngosuku, iintsuku ezisixhenxe ngeveki.

Nabani na ongaphakathi kwemida yeli dolophu e-Toronto angabiza i-311 mahhala. Ukuba ufuna ukufikelela kwinkonzo yamakhasimende angama-311 kodwa ungaphandle kwesiXeko saseToronto, ungabiza 416-392-ISIXEKO (2489). Ngokufanelekileyo, abameli beenkonzo zabathengi abangama-311 banako ukubeka iintetho ezingezizo zesiNgesi ekuthinteni nabatoliki abathetha iilwimi ezili-180.

Kutheni Ubiza 311?

Abemi bangasebenzisa le nkonzo ukuze bafumane uncedo ngemibandela yabo okanye baxele iingxaki ebantwini, njengengxube okanye iziqwenga zesitalato.

Kukho izizathu ezininzi zokuba ucinga ukuba ufuna ukubiza 311 okanye ucele inkonzo okanye irejista kwinkqubo okanye kwinkonzo ye-intanethi (apho i-website ye-311 ingakuqondisa khona). Ngokomzekelo, unako ukubiza u-311 malunga nokuqokelelwa kwenkunkuma, i-graffiti, iimeko zomgwaqo, i-litter, ukusika izihlahla okanye ukutshala, imfuno yerhasi eyongezelelweyo okanye i-recycling bins, ii-roadwalk slippery, okanye umonakalo ongasendleleni ekubhekiselele kuzo izinto ezimbalwa ozikhathazayo ongayisebenzisa 311 .

Xa wenza isicelo senkonzo nge 311, uya kufumana inombolo yereferensi. Ungasebenzisa le nombolo yesalathisi ukulandelela isicelo sakho senkonzo kwifowuni okanye kwi-intanethi kwi-homepage ye-311. Qinisekisa ukuba ubhala inombolo phantsi apho uya kukhumbula kuba ulahlekelwa yiyo, awukwazi ukufumana omnye okanye ufumane ukuhlaziywa kwisicelo sakho senkonzo. Oku kungenxa yokuba inombolo yakho yenombolo ifana nenombolo ye-PIN.

Iiyure zeNkonzo

Unakho ukubiza 311 uze ufumane umsebenzisi ophilileyo iiyure ezingama-24 ngosuku, iintsuku ezisixhenxe ngeveki. Unakho ukubiza 311 naliphi ixesha kwaye ummeli wenkonzo yabathengi uya kukunceda ngokusemandleni abo.

NGAPHAMBI KWE-Call 311

Inkonzo ye-311 ayifaki indawo yomnxeba we-911 . Kufuneka uhlale ubiza 911 xa kwenzeka imeko engxamisekileyo kuquka ngaphandle kokukhawulelana nomlilo, ukulimala okanye ulwaphulo-mthetho olwenziwa ngokuzimisela.